IMPORTANT NOTICE : this service will be retired on September 30th 2024. Please make arrangements to use an alternative service for this data.
We really hope you don't have any problems with the map or data you purchase from us, but if you do then we are here to help
Firstly drop us a line at help@mercatorgeosystems.com within 24 hours of receiving your map and we'll see if we can fix your problem. If we can't fix your problem or provide a map or data that meets your expections then we will be happy to offer a full refund.
Note that you must contact us within 24 hours of receiving your map in order for this policy to apply. Issues raised subsequently will be dealt with at our discretion.